Applegreen announced that they have joined forces with fuelService and the Disabled Drivers Association of Ireland to help disabled drivers receive assistance in refuelling.
In the United Kingdom, 2,000 stores use the app which is now rolling out throughout Ireland starting with Applegreen while Supermac’s motorways services have signed up and will begin the service within a few weeks.
Applegreen have become the first Irish forecourt retailer to roll out this app service. FuelService enables disabled drivers to contact an Applegreen store via their smartphones and ask for assistance in putting fuel into their car before they arrive at the station.
In order to use the app, the driver sends the request from their app to the designated station. The phone rings at the station and the station notifies them if they have someone who can assist the driver within the next 30 minutes.
Fuel pump attendant staff member became a thing of the past as a way of cost saving in many stations which was missed by some drivers especially those with a disability.
Refuelling a car is one of the biggest challenges faced by disabled drivers, therefore, this app makes the process a lot quicker.
According to the Central Statistics Office around 13.5 per cent of the Irish population have a disability, with around 2 per cent who are wheelchair users.
The app was designed by Niall El Assaad who was involved in an accident in 2013 which left him paralysed from the waist down. His experience of having to flash his lights, beep his horn and wave his disability badge outside stations left him feeling embarrassed and thought that there had to be a better way of dealing with this. This was the reason behind the making of the app.
Richard Ryder from the Disabled Drivers Association of Ireland told Morning Ireland that he hopes that more fuel retailers will join seeing as “disabled drivers are customers like anybody else”.
To get the app on your phone, people must visit the fuelService website in which you must send a text to receive a link to download the app.
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